Every manager knows that morale is key to a successful business. After all, happy, engaged people who enjoy their jobs and get on well with their colleagues put in that extra ten per cent, meaning a better quality of output and higher productivity. There are indirect...
Research by business leadership expert Kim Cameron and psychologist Emma Seppälä identifies six essential characteristics of positive workplaces. Such workplaces: Eschew blame and rapidly forgive mistakes. Care for, remain interested in and sustain responsibility for...
Surviving in competitive markets is a question of building high-pressure cultures focussed on bottom line results. Encouraging people to be cut throat and take-no-prisoners to ensure financial success. Right? As you might expect from the way I phrased it, this is...
A recent article by Ashridge Business School researcher Patricia Hind opens with this discomforting observation: “Surveys consistently report that work is more often dread and drudgery rather than passion and purpose. Research shows that only 13 per cent of employees...
Last time, we began our tour of David Cooperrider’s “Three Circles of Strength” framework: if Circle 1 involves elevating strengths, Circle 2 progresses to multiplying them into – in Cooperrider’s words – “macro combinations and configurations.” Let’s look at an...
Most managers will have encountered a situation in which an employee has made a grave mistake that could seriously damage a critical project and reflect badly on the manager and the organisation. What’s the best way of reacting? A frustrated manager may decide to...
