Category: Psychology

Difficult conversations: the good news (Part One)

Difficult conversations: the good news (Part One)

As far as difficult conversations go, workplace-related ones appear to be in a league of their own. Research by the Chartered Management Institute (CMI), for example, revealed that British workers find it harder to ask a manager for a pay rise than to dump a partner....

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Curing functional fixedness (Part Two)

Curing functional fixedness (Part Two)

Karl Duncker’s experiment demonstrating Functional Fixedness, which I described last time, has a good deal of relevance for any company trying to develop a breakthrough product. Most of the time, a talented group of people fail to make headway not because of a lack of...

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