Cooperative Inquiry Groups

In any area of management, you will hear phrases like being “on team” and “singing from the same hymn sheet” practically every day. The concept is simple and logical enough – managers and their reports are, or at least should be, working toward common goals and with the same interests. This is essentially what cooperative […]

Leading Change

Regular visitors to these pages will know that I have discussed a number of approaches to leading change over the past few months. These have predominantly looked at some of the psychological methods by which we can help people adapt and accept changing times, breaking down barriers and overcoming resistance. Now, with the New Year, […]

Conflict management and change process

Over recent weeks, I have discussed several techniques for leading a team through the process of change. For example, we have looked at areas such as Gestalt psychology and Appreciative Inquiry, which help you foster trust, acceptance and participation in the change process and so reduce the need for conflict management. While all of these […]

Using Appreciative Inquiry to change for the better

Last week, I introduced the concept of Appreciative Inquiry, and explained that it is a technique of change management which focuses on identifying the positive rather than the negative aspects of change. Today, we will look at the practicalities of implementing AI and how organisations can use it to change for the better. Asking the […]

Navigating a Team through Changing Times

Over recent weeks, I have spent some time talking about gestalt psychology and its role in change management. One of the key lessons from the discussion was that humans have an instinctive and psychological aversion to anything that is perceived as “not right” or out of kilter. When changing times impact daily routine, some teams can […]

Practical Gestalt techniques

Last week, I discussed the concept of gestalt psychology and how it relates to change management from something of a theoretical perspective. With the theory in place, what I would like to do in this post is get down to some Gestalt techniques that can help you facilitate change in the corporate environment. Framing  This […]

The Changing Face of HR in the Digital World

Every business, from retail to leisure to professional services, has an increasing reliance on digital technology and expertise. Ecommerce is a growing component of every organisation’s strategy and generated more than £130 billion of revenue for UK businesses in 2016, a figure that will continue to rise in the years to come. What does this […]

How can executive coaching help in changing times?

we’re in changing times and the modern business environment is more complex, diverse and competitive than it has ever been. Thanks largely to technological advances over the past couple of decades, it is also changing at a more rapid rate than anything we have ever seen before. Little wonder that many commentators, from Forbes Magazine […]

Difficult conversations and emotional intelligence, Part Two

If you try to cross the bridge without moving the obstacles out of the way and press ahead anyway, there is a greater chance of falling. Being unwilling to deal with conflict and failing to engage in difficult conversations is the quickest route to failure. There are obvious reasons for not wanting to be involved […]

Organisational change and the art of crocodile management, Part Three

Let’s unpack that crocodile-soothing intervention of President Roosevelt that I described last time and relate it back to organisational change. Roosevelt, of course, had no knowledge of the powerful role of the amygdala in human fear responses. However, as a polio survivor, he did know a great deal about fear and how to overcome it. […]