Conflict management and change process

Over recent weeks, I have discussed several techniques for leading a team through the process of change. For example, we have looked at areas such as Gestalt psychology and Appreciative Inquiry, which help you foster trust, acceptance and participation in the change process and so reduce the need for conflict management. While all of these […]

Managing conflict in the workplace

Over recent weeks, I have been talking at length about the different personalities and dynamics that we come across in any working environment and today I’m going to broaden that out to look at managing conflict. The fact is that everyone is different, and has their own values, attitudes and ways of expressing themselves. Another […]