The purpose of this article is not to say that emotional intelligence or emotional agility is better than the other. Here, I focus on highlighting some of the differences between the two. As with any article like this, there will be those reading it who disagree – and...
Over recent weeks, I have discussed several techniques for leading a team through the process of change. For example, we have looked at areas such as Gestalt psychology and Appreciative Inquiry, which help you foster trust, acceptance and participation in the change...
Over recent weeks, I have been talking at length about the different personalities and dynamics that we come across in any working environment and today I'm going to broaden that out to look at managing conflict. The fact is that everyone is different, and has their...