Command and control to complexity theory (Part 2)

In the aftermath of the 9/11 atrocity, once it became clear that the perpetrators were using hijacked aeroplanes to attack buildings, it became a matter of national security to have every plane in US airspace land at the nearest airport. However, no procedure or process existed to permit this to happen. Researchers, eager to devise […]

Coaching questions and the art of crafting good ones

Let’s begin with a bad question: “What are the ingredients of a good question?” What’s bad about that? Actually, the second question is slightly better than the first because it focuses on specifics. The first question is just too wide (and too boring) to elicit any meaningful answers. It’s possible to get answers from any […]

Liminal Space

The word “liminal” comes from the Latin word limens, meaning “threshold”. Think: “Change” and “Disruption”. If a person is in a liminal space they are in a place of transition between the known and comfortable and some undefined future state. Think closing your eyes and stepping off of the cliff. Anxiety rising as you read […]