Last time, I began delineating the need for and role of diversity diversity in the process of organisational development. Given that none of us can be entirely free of presupposition, the task of cultivating a bias-free organisation may seem like an impossible one....
Linking organisational development and diversity may seem incongruous, sort of linking goat’s milk and lettuce. However, it’s a highly salient relationship. Organisational development aims to enable organisations to navigate the changes necessary for survival and...
In the first part of this series, I described the cooling effects on an overheating conversation of taking responsibility for one’s role in verbal escalations. Here are some other powerful methods of preventing conversational fires to add to your repertoire. Social...
Most of us have either witnessed or found ourselves involved in work-based conversations that suddenly seem to erupt into verbal pyrotechnics and turn into conversational meltdowns. Other times, there are conversations that are intended to be about important...
In the aftermath of the 9/11 atrocity, once it became clear that the perpetrators were using hijacked aeroplanes to attack buildings, it became a matter of national security to have every plane in US airspace land at the nearest airport. However, no procedure or...
Human teams are enigmatic entities: they collaborate on shared aims and goals at one level, and randomly reshape or reform those very aims and goals at another. Welcome to complexity theory. For managers, this can be something of a headache. Getting a project wrapped...
