‘Overcoming’ or ‘managing’ resistance can be a problem as it inherently implies conflict. Working intelligently with resistance shows people how to collaborate with and influence others more positively and become better colleagues, managers and leaders.
What’s The Difference Between Transition and Change? As it turns out, a great deal – although they may seem similar. Let me talk you through the distinction between the two, and explain how knowing and acting on this important knowledge could be the key to unlocking a...
Gestalt is a German word. The closest translation is ‘whole’, ‘pattern’ or ‘form’. It has the sense that meaning cannot be found from breaking things down into parts but rather from the appreciation of the whole. In other words, Gestalt is a holistic process. It...
Given everything happening in the world today, finding opportunity in uncertainty has never been more important. Our economies rely heavily on our ability to predict the future. Organisations by their very nature aim to impose order on the complexity of the world to...
When organisations are developing an order of change designed to achieve a whole new level of performance, you can be sure of one thing: it will rouse from slumber the “inner crocodiles” of the staff who have to implement it. This happens courtesy of a small but...
Lest anyone think I’ve taken leave of my senses, what I’m calling “crocodile management” has a well-established basis in neuroscience. Let me explain. Organisational change may often be in dynamic interplay with organisational conservation; think small innovations...