How to build belonging at work (and why it matters)

According to the Deloitte Human Capital Trends 2020 report, belonging at work and well-being are the two most important human capital issues right now. Efforts to create a sense of belonging have traditionally focussed on respect and inclusion in many organisations. The theme here has been that if we can support people to feel comfortable and accepted for […]

Developing Skills and Knowledge with Action Learning

In the 1980s, pioneering management consultant Reg Revans published his two most famous books, The Origins and Growth of Action Learning in 1982 and ABC of Action Learning in 1983. These publications made him one of the most well-known and sought-after figures in business coaching and management consultancy in the late 1980s and early 1990s, […]

Using Appreciative Inquiry to change for the better

Last week, I introduced the concept of Appreciative Inquiry, and explained that it is a technique of change management which focuses on identifying the positive rather than the negative aspects of change. Today, we will look at the practicalities of implementing AI and how organisations can use it to change for the better. Asking the […]

Navigating a Team through Changing Times

Over recent weeks, I have spent some time talking about gestalt psychology and its role in change management. One of the key lessons from the discussion was that humans have an instinctive and psychological aversion to anything that is perceived as “not right” or out of kilter. When changing times impact daily routine, some teams can […]

Building and fostering employee trust

We all know that trust is an essential component in any relationship. This is a given in a domestic environment — the thought of not being able to trust your spouse or partner is a truly awful proposition and is likely to spell the end of the relationship, while any acquaintance you cannot trust can […]

Managing conflict in the workplace

Over recent weeks, I have been talking at length about the different personalities and dynamics that we come across in any working environment and today I’m going to broaden that out to look at managing conflict. The fact is that everyone is different, and has their own values, attitudes and ways of expressing themselves. Another […]

Team building across the miles

The phrase team building has a warm, inclusive feel about it. It conjures up images of victorious World Cup winners or athletes celebrating a record haul of gold medals at the Olympics. The archetypal pictures of hijinks in the locker room and sports stars carrying each other on their shoulders spring to mind. Consciously or […]

Egos and collaboration: Building Effective Teams, Part Three

Last time, we concluded with the core finding from the Haas Business School study: power can be beneficial for individual performances but can sabotage team performances. That’s quite a paradox for leaders, who want their teams to be as effective as possible as collective entities but not at the expense of undermining the individual creativity […]

Egos and collaboration: Building Effective Teams, Part One

What’s the relationship between high-powered individuals and building effective teams? New research from the Haas School of Business at the University of California suggests that it’s more intricate than many people might assume. To explore the issue, let me take you back to June 2012, when Harvard Business School professor Amy Cuddy created quite a […]

Workplace productivity and awareness: Part three

If the example of the multi-billion-dollar tech firm I cited last week kept you awake at night, I can only apologise. However, maybe some good can come out of your nocturnal fretting and a dual individual/organisational mindset for improving productivity can be achieved. For all companies with workforces engaged in knowledge work, which is by […]