The engagement survey says leadership. The senior team says the managers aren’t stepping up. The evidence says the layer beneath the senior team was never developed as a layer.
Why your managers aren’t stepping up
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Category: Leadership development
Running on reserves: where judgement comes from, and why we’ve stopped making it
Last time I argued that AI didn't get rid of the cost of knowledge work, it moved it. The saving you make on producing the work turns up again as the cost of checking it, and checking is now the thing everything else waits for. Which leaves a question I dodged: if...
Faster, but not better: what AI is really doing to management
Almost every leadership team I see is quicker than it was a year ago, and being quicker hasn’t made most of them better. I’ve sat in enough rooms over the last twelve months to know the pattern: more work going out of the door, produced faster, by people who feel...