Collection and Use of Personal Information
Personal information is data that can be used to identify or contact an individual.
If you choose to enquire about, or engage our services, you may be asked to provide your personal information. We collect this information so that we can provide our services to you in a safe, effective and responsible way.
What personal information we collect
When you register with us, attend a consultation or make certain enquiries, we may collect a variety of information, including your name, address, phone number, email address, date of birth, gender, and occupation.
How we use your personal information
The personal information we collect allows us to ensure we provide a safe, effective service while complying with our legal and regulatory responsibilities.
We also use your personal information for internal purposes such as auditing, data analysis and research so that we can comply with legal and regulatory responsibilities and so that we can ensure our services are continually reviewed for effectiveness and safety.
We may with your explicit consent use your personal information to send information to you regarding our products and services. If you do not want to receive this information, you can opt out at any time by contacting us by phone, email, using our website contact options, or by using the unsubscribe link on our emails.
Protection of Personal Information
Liminal Consulting takes the security of your personal information very seriously.
Liminal Consulting stores your personal data electronically. We use computer systems with limited access in facilities protected by physical security measures. This includes electronic data stored on third-party systems, and access is limited to Liminal Consulting employees and designated support staff only. Our electronic data is routinely backed up to prevent damage or loss.
If Liminal Consulting stores your personal data in hardcopy, we limit access to this data using physical security measures.
When you use some of Liminal Consulting’s services (for example, our social media pages or forums), the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. Please take care when using these features.
Website “cookies” and Other Technologies
Liminal Consulting’s website, online services, interactive applications, mobile device apps, social media pages and advertisements may use “cookies” and other similar technologies. These technologies help us better understand user behaviour, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
The data gathered by website “cookies” and other similar technologies is Non-Personal information and cannot be used to identify any specific individual.
Disclosure to Third Parties
Liminal Consulting may use third parties to store your information in order to utilise technology to provide our services to you in the most efficient and safe way. For example, we may use electronic management software to arrange appointments, which involves storing your information on third party systems.
Any third parties used to store your information can only access the information in a support capacity. Further access is only available to Liminal Consulting employees and support staff.
It may be necessary – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence – for Liminal Consulting to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Additionally, in the event of a reorganisation, merger, or sale, we may transfer any and all personal information we collect to the relevant third party.
Integrity and Retention of Personal Information
Liminal Consulting endeavours to keep your personal information accurate, complete, and up to date. We will retain your personal information only for as long as is required to provide requested services to you, or as is required by law or regulation.
Access to Personal Information
You are entitled to request a copy of any personal information we hold relating to you as an individual. This is usually provided free of charge, and supplied within 30 days. Requests should be made either in writing, or by email.