Is culture one of the main reasons transformation efforts fail? To be sure of that, you'd need to break that down and think about the parts involved in it. Culture, in many ways, is an output of the day-to-day interactions of the people within an organisation. The...
Over recent weeks, I have discussed several techniques for leading a team through the process of change. For example, we have looked at areas such as Gestalt psychology and Appreciative Inquiry, which help you foster trust, acceptance and participation in the change...
Let’s unpack that crocodile-soothing intervention of President Roosevelt that I described last time and relate it back to organisational change. Roosevelt, of course, had no knowledge of the powerful role of the amygdala in human fear responses. However, as a polio...
When organisations are developing an order of change designed to achieve a whole new level of performance, you can be sure of one thing: it will rouse from slumber the “inner crocodiles” of the staff who have to implement it. This happens courtesy of a small but...
Lest anyone think I’ve taken leave of my senses, what I’m calling “crocodile management” has a well-established basis in neuroscience. Let me explain. Organisational change may often be in dynamic interplay with organisational conservation; think small innovations...
There is widespread agreement that the art of building effective teams involves being clear about collective and individual objectives. What happens to sustaining and building effective teams in times of anxiety-inducing change when mergers, new roles, new processes...