As far as difficult conversations go, workplace-related ones appear to be in a league of their own. Research by the Chartered Management Institute (CMI), for example, revealed that British workers find it harder to ask a manager for a pay rise than to dump a partner....
Tag: difficult conversations
Difficult conversations and emotional intelligence, Part Three
If you want to properly assess the appropriate ways to deal with conflict, it is best to consider examples as well as mere theory. Aesthetics are vital for learning and visualisation through past examples of a situation being resolved is a useful asset to have when...
Difficult conversations and emotional intelligence, Part Two
If you try to cross the bridge without moving the obstacles out of the way and press ahead anyway, there is a greater chance of falling. Being unwilling to deal with conflict and failing to engage in difficult conversations is the quickest route to failure. There are...
Difficult conversations and the role of emotional intelligence, Part One
The fear of crossing the bridge means you may never get to the other side – unless you can use emotional intelligence to build your way across. The way may not even be that difficult but when you run into an unfamiliar obstacle or a difficult challenge that has...