Conventional wisdom holds that leaders who “walk the talk” – who demonstrate consistency and congruence in what they say, do and believe – set the best examples for others. There’s a lot of truth in this, but I’d like to make a plea for the opposite: talking the walk....
It’s no exaggeration to claim that behaviourist-informed approaches to culture change still dominate the field. The problem is that they don’t work: phrases such as “managing people”, “shaping behaviours” and “driving change” share assumptions that people are passive...
Business academic David Needle describes organisational culture as the collective beliefs, values and principles of its members, a dynamic and evolving habitat that arises out of the continually bubbling brew of history, product, market, management style, type of...
In 1909, Frederick Winslow Taylor wrote a book entitled The Principles of Scientific Management. The management approach now known as “Command and Control” was born. This has dominated vast numbers of businesses for decades. Taylor’s approach was the first to bring...
If you want your team to be more productive, focus on fostering as much happiness amongst them as possible. A new study in the Journal of Applied Behavioural Science found that organisations that promote positive and virtuous practices in the workplace outperform...
Writing in the Harvard Business Review, business consultant Ron Ashkenas claims that too many change managers don’t know the difference between change and transformation. The two terms seem to get muddled, Ashkenas argues. However, there are crucial differences...