If you’re new here, start with the cornerstone pieces and work outwards.
Decision-making, charts and illusion: Gestalt visualisations, Part Two
Writing in the Harvard Business Review recently, chart designer Scott Berinato proffered a vivid example of the profoundly misleading influence that clever chart visuals can exert. In emails, engineers from the leading Japanese airbag manufacturer Takata allegedly...
Organisational development, unconscious bias and diversity, Part Three
Back in the 1970s, less than 10 per cent of musicians in US orchestras were women. This had nothing to do with a feminine talent deficit it was more about unconscious bias and diversity. Major orchestra directors believed they were making rational decisions based on...
Organisational development and the role of diversity, Part Two
Last time, I began delineating the need for and role of diversity diversity in the process of organisational development. Given that none of us can be entirely free of presupposition, the task of cultivating a bias-free organisation may seem like an impossible one....
Organisational development and diversity, Part One
Linking organisational development and diversity may seem incongruous, sort of linking goat’s milk and lettuce. However, it’s a highly salient relationship. Organisational development aims to enable organisations to navigate the changes necessary for survival and...
Organisational change and the art of crocodile management, Part Three
Let’s unpack that crocodile-soothing intervention of President Roosevelt that I described last time and relate it back to organisational change. Roosevelt, of course, had no knowledge of the powerful role of the amygdala in human fear responses. However, as a polio...
Organisational change and the art of crocodile management, Part Two
When organisations are developing an order of change designed to achieve a whole new level of performance, you can be sure of one thing: it will rouse from slumber the “inner crocodiles” of the staff who have to implement it. This happens courtesy of a small but...
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